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Surveillance and Computer Support Center
FILE DOWNLOADS
Linux Boot disk with SAM and registry editor. Use at your own risk. Risk of data loss and damage to SAM files. Make sure you back up your system before using this disk. Download and unzip the ISO image. Boot from CD rom and follow text instructions to blank the administrator password. Do not attempt to create a new password with software. For further instructions please email or call tech support.
Deep burner is used to burn the Linux boot disk when no other options are available. An ISO burning software is required to burn bootable images to CD.
Remote control software for technical use. Download and run the .exe file. Choose full install. Do not load vista add on or mirror drivers.
Executable for connecting to the remote view log services on Geovision systems that have the CCS service enabled. Port 5552 must be open to the DVR system. After installation; (1) run the viewlog program from the desktop shortcut you created. (2) enter the IP address of the DVR you want to connect to. (3) enter your username and password. (4) select viewlog service from the two options. The port number should always default to 5552 *note: users must have permission to use the viewlog service.
The remote playback client is required when a computer system will not render video recorded on a Geovision DVR System. Download the Rpb.zip file and burn it to a CD or copy to a flash drive. Open the Rpb.zip file and run setup.exe on the computer that will not play the Geovision videos. This should load the codecs required to play the video. A player is also included in the Rpb.zip package if the Windows media player will not work.
We prefer to use Geovision software to render and play video from a Geovision system. However here is an alternative when the Geo software is not available to you. The K-Lite Codec Pack is available from File Hippo & several other free download sites. Type "klite" in the search bar on the File Hippo page and download the latest version. Choose "lots of stuff" as your installation method. Download the K-Lite codec pack, burn to a CD, and run the k-lite.exe file on any computer. The Geovision videos should now play on most machines with Windows Media Classic or Windows media.
Daylight Savings Time Patch for Windows XP - non sp3 - KB931836
This patch will correct Daylight Savings Time failure to update on Windows XP machines. This patch will not work on Service Pack 3 installations. The service pack 3 patch is available below. Download the .exe file and run.
Daylight Savings Time Patch for Windows XP Service Pack 3 - KB951072
This patch will correct Daylight Savings Time failure to update on Windows XP SP3 machines. This file sometimes requires validation. If so, just follow the instructions. Use this file for service pack 3 only. Download and run .exe file.
For Tech Support on surveillance systems made by Stocker Electronics,
Stocker Systems, or Stocker Service Company, please use the contact link
below and provide us with as much information as possible. We will
promptly respond to your request.
FX Models - Surveillance & Computer Systems
*Note: For models not listed, please use the contact link and provide us with model and serial numbers. We may be able to provide support material for older units. We also offer service, support, and repair services for all makes and models of DVR, surveillance, or computer equipment.
Contact Information
Postal address: PO Box 1122, Berea, Ky. 40403
Electronic mail: General Information:
service@stockersystems.comWebmaster: service@stockersystems.com
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Last modified: January 2012
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